Introduction
Form-Metrics (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information when you visit our website or use our services. By using Form-Metrics services, you agree to the collection and use of information as outlined in this policy.
Information We Collect
- Personal Contact Data We may collect personal information such as your name, title, email address, phone number, and mailing address when you request more information or register for Form-Metrics services. If you subscribe to a paid service, we also collect billing information, including credit card number, expiration date, and billing address.
- Navigational Information We automatically collect technical data such as browser type, operating system, referring URL, access times, IP address, and the pages you viewed on our site. This helps us improve your experience and enhance the functionality of our services.
How We Use Your Information
Form-Metrics uses your personal data to:
- Communicate about our services, including updates, promotions, and support.
- Improve customer experience by measuring the effectiveness of our communications and services.
- Perform essential business functions, such as fulfilling service requests and resolving issues.
Data Collected from Customers
Form-Metrics operates as a data processor on behalf of our customers. This means we process the data they collect using our platform, strictly according to their instructions. We do not access or share this data unless specifically requested to do so by the customer or required by law.
Sharing Your Information
Form-Metrics does not sell, rent, or share your personal data with third parties, except under the following circumstances:
- We may share data with trusted third-party service providers, such as hosting or payment processors, to facilitate the service we provide. These providers are contractually obligated to maintain the privacy of the data and only use it as directed by us.
- In compliance with legal obligations, we may share information to respond to subpoenas, court orders, or legal processes.
- In the event of a business transition, such as a merger or acquisition, your information may be transferred as part of the assets.
Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Request access to your data.
- Correct, update, or delete your personal information.
- Restrict the processing of your data or object to its use.
- Withdraw consent for data processing at any time (this does not affect the legality of processing before the withdrawal).
To exercise your rights, contact us at admin@form-metrics.com or mail us at 30725 US HWY 19 N. Suite 322, Palm Harbor, FL, USA, Attention: Privacy. We aim to respond to all requests within 30 days.
California Privacy Rights
California residents may request specific details about our data disclosures to third parties for their direct marketing purposes during the previous calendar year, if applicable. To make such a request, please contact us with “California Privacy Rights Request” in the subject line.
Security
We prioritize protecting your personal information. We use robust security measures such as HTTPS for secure transmission. However, no system is 100% secure, and we cannot guarantee the absolute security of your data. We continually monitor and improve our security practices to protect against unauthorized access.
Data Retention
Form-Metrics retains personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
Children’s Privacy
Form-Metrics does not knowingly collect data from children under the age of 13. If we discover any such data, we will delete it immediately. If you believe we have collected data from a child, please contact us.
Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy. Any changes will be posted on our website and will take effect immediately.
Contact Us
For questions about this Privacy Policy, your data, or to exercise your data rights, please contact us:
Form-Metrics
618 E South Street STE 548
Orlando FL, 32806
Phone: (800) 755-0452
Email: support@form-metrics.com